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About White Lotus Holistic Spa

Policies & Frequently Asked Questions

Gift Cards

Gift Cards for services are available for purchase at the Spa. Cards are good for up to one year from purchase date, and retain any promotional values.

Appointments & Reservations

Credit card information will be taken on permanent makeup procedures and spa packages. Some Spa Packages require a deposit.

How far in advance should I schedule an appointment?

Depending on the service, appointments should be made a few days to a week in advance. For spa packages, holidays and weekends, appointments should be made two weeks or more in advance to secure your reservation.

What if I am running late?

Your late arrival may require you to wait until another guest has completed their scheduled appointment. In some cases, a late arrival will also determine the length of your treatment; moreover, your service will end on time so that the next guest is not delayed.

Cancellations

Our policy is a 24-hour notice to cancel or to reschedule appointments. Reservations that required a credit card or deposit upon reservation require a 48-hour notice of cancellation, in which there will be no charges and deposit is refundable. "No-Shows" or same-day cancellations will be charged 50% of the value of the service, and deposits are non-refundable.